Last updated: October 2026.

Who we are

This website (craneparts.com.br) belongs to Crane Parts, a parts supplier for the port industry based in Campinas – São Paulo – Brazil. This policy explains which personal data may be processed when you browse the website or contact us, and how you can exercise your rights under Brazil’s General Data Protection Law (LGPD — Law No. 13,709/2018).

What data we process

Data you send us: when you contact us via WhatsApp, email or phone, you may provide your name, company, phone number, email address and the content of your message. The quote form on this website does not store anything on our server: it simply composes the message and opens WhatsApp so you can decide whether to send it.
Browsing data: only if you accept analytics cookies, we collect statistical usage information (pages visited, time on site, device type and approximate location) through Google Analytics.

How we use the data

To respond to contact requests and send quotes;
To provide sales and technical support;
To understand how the website is used and improve its content and performance (only with your consent).

Cookies

We use two types of storage in your browser:

Necessary: stores your choice in the cookie notice so that it does not appear on every page.
Analytics (optional): Google Analytics cookies (_ga and _ga_*), loaded only after you click “Accept”.

You can change your choice at any time in , also available in the website footer.

Third-party content

The contact page displays a Google Maps map, and the WhatsApp buttons lead to Meta’s service. These services have their own privacy policies and may collect data when you interact with them.

Sharing

We do not sell or transfer your personal data. It may be processed by providers that help us run the website and our customer service (hosting, email and Google Analytics), always only to the extent necessary, or when required by law or a competent authority.

How long we keep data

Messages and contact data are kept for as long as necessary to handle your request and maintain the business relationship, or for the period required by applicable law. Google Analytics data follows the retention period configured in the tool.

Your rights

Under Article 18 of the LGPD, you may request confirmation of processing, access, correction, anonymization, portability or deletion of your data, as well as information about sharing and the withdrawal of consent.

How to contact us

To exercise your rights or ask questions about this policy, write to contato@craneparts.com.br.

Changes

This policy may be updated to reflect changes to the website or to the law. The date of the last update is shown at the top of this page.

Privacy Policy